“User experience is a team sport.”
This episode is an audio version of a virtual panel held at the Linguistics Career Launch in the summer of 2021; the presenter is Nancy Frishberg, one of the LCL organizers.
In this session, Nancy provides a historical perspective on the intersection of linguistics and user
experience and design. She addresses questions such as: What is design? Who is a designer?
What do we mean by user research? What is the difference between art and design? And how do your skills as a linguist translate to user design?
Books and other resources to learn about design, user experience and user research
- Don Norman’s Design of Everyday Things https://jnd.org/tag/book/
- Jeff Johnson’s Designing with the Mind in Mind http://uiwizards.com/
- Jeff Johnson & Kate Finn’s Designing User Interfaces for an Aging Population http://uiwizards.com/
- Christian Rohrer’s https://www.nngroup.com/articles/which-ux-research-methods/ (2017, rev 2022)
- Carolyn Jarrett’s Surveys That Work https://rosenfeldmedia.com/books/surveys-that-work/
- Steve Portigal’s Doorbells, Danger, and Dead Batteries (User Research War Stories) https://rosenfeldmedia.com/books/userresearch-war-stories/
- UXPA: User Experience Professionals Association https://uxpa.org
– Digital design
– User research
– Survey design